Delivery & Returns
Delivery & Returns Policy
Delivery Rates and Services.
UK Mainland, Scottish Highlands & Northern Island >
We post daily Monday-Friday and use a combination of DPD & Royal Mail
Standard UK Tracked Post - £5.99 (estimated delivery time 2-5 business days)
Standard EU Tracked Post - £12 (estimated 5-7 Days)
Standard International Tracked Delivery £12 (estimated 7-14 Days)
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control. Tracking information is always available upon request.
UPS customers will receive an email update. You will have the ability to re-schedule if needed and your order will be fully tracked. If you provide your mobile number at checkout you will also receive text notification when your item is out for delivery.
ITEM BEING RETURNED
If you are disappointed or unhappy with your item, please inform me within 3 days of receiving the item.
Should you decide to return the item, it must be posted within 7 days, in the condition it was purchased, and with any packaging/box.
Please liaise with me about the return so that I can explain how to post it back without incurring customs duty, if customs do add duty to the return I will have to deduct the duty from the refund.
I will refund you via your original payment method.
Postage cost of returning items and any duty to be paid returning goods to the UK are the buyers responsibility.